At qrpay 44, your privacy is more than a legal obligation — it is a moral responsibility we take seriously. This policy clearly explains what we collect, why we need it, and how we protect it.
Every action we take with your personal data is grounded in these six core principles — not merely for compliance, but because we genuinely care about our players.
Welcome to the Privacy Policy qrpay 44. This document explains in detail how qrpay 44 ("we", "the Company", or "the platform") collects, uses, stores, and protects your personal information when you use our website, mobile app, and all services we provide.
This Privacy Policy is prepared in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and the regulations made thereunder. As a platform operating exclusively for Malaysian users, we take our PDPA compliance responsibilities seriously and apply high data protection standards across every aspect of our operations.
By registering an account or using any part of the qrpay 44 platform, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.
Important to Know: This Privacy Policy is closely associated with Terms & Conditions qrpay 44. Reading both documents together will give you a complete picture of your rights and responsibilities as a member of our platform.
Qrpay 44 collects various types of personal data to ensure the platform operates securely, remains legally compliant, and delivers the best possible experience to our members. Below are the categories of data we collect:
| Data Categories | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, identification card number, date of birth | Identity verification, AML compliance |
| Contact Data | Phone number, email address, state of residence | Communications, account notifications |
| Financial Data | Payment method name (TnG, GrabPay, DuitNow, FPX), transaction records | Processing deposits and withdrawals |
| Activity Data | Betting records, games played, account balance | Account management, legal compliance |
| Technical Data | IP address, device type, operating system, web browser | Security, fraud detection |
| Usage Data | Pages visited, time spent, buttons clicked | Platform improvement, analytics |
What We Do NOT Store: qrpay 44 does not store your full credit or debit card numbers, your e-wallet login credentials (TnG passwords, GrabPay, etc.), or any biometric documents. All financial transactions are processed through registered and regulated third-party payment gateways.
Your personal data is collected through several different methods throughout your use of the qrpay 44 platform:
Qrpay 44 uses collected personal data solely for legitimate, stated purposes. The following are the primary purposes for which your data is used:
Qrpay 44 will not use your personal data for any purpose other than those stated above without first obtaining your renewed consent.
Qrpay 44 does not sell or rent your personal data to third parties. However, there are limited circumstances in which we may need to share certain information with trusted parties:
All third parties handling qrpay 44 member data are bound by strict data protection agreements and are required to meet security standards no less rigorous than qrpay 44's own.
International Data Transfers: Should your data need to be processed outside Malaysia (for example, by international technology providers), qrpay 44 ensures that such transfers are safeguarded by protective mechanisms equivalent to Malaysia's PDPA, including comprehensive data processing agreements.
Qrpay 44 continually invests in security infrastructure to ensure your personal data is protected against unauthorised access, disclosure, alteration, or destruction. Key security measures we employ include:
In the Event of a Data Breach: In the event of any security incident involving your personal data, qrpay 44 will notify you within 72 hours of the incident being identified, in line with data breach notification requirements under applicable Malaysian law.
Qrpay 44 retains your personal data only for as long as necessary to fulfil the purpose of collection and to meet our legal obligations. The following is a general guide to our data retention periods:
| Data Type | Retention Period | Reason |
|---|---|---|
| Identity Data (KYC) | 7 years after account closure | Malaysian AML compliance requirements |
| Financial Transaction Records | 7 years | Accounting & tax obligations |
| Gaming Activity Records | 5 years | Dispute Resolution & Compliance |
| Communication Logs | 3 years | Customer support reference |
| Analytics Cookie Data | 13 months | Platform improvements |
Once the retention period ends, your data will be securely deleted or anonymised using procedures that ensure it cannot be recovered. If you request data deletion before the mandatory retention period expires, qrpay 44 will delete all data that is not legally required to be retained.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and qrpay 44's own commitments, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you at any time.
Request correction of any inaccurate or incomplete data held in our records.
Request the deletion of your personal data, subject to legal retention obligations.
Object to the use of your data for direct marketing or profiling purposes.
Receive your personal data in a machine-readable format for transfer to another provider.
Request a temporary restriction on the processing of your data in certain circumstances while a dispute is being resolved.
How to Exercise Your Rights: To exercise any of the rights above, contact the qrpay 44 Privacy Officer by email at support@qrpay44.best with the subject line "Privacy Rights Request". We will respond within 14 business days and may require identity verification before processing your request.
Qrpay 44 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your preference cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of the qrpay 44 platform.
Qrpay 44 has a zero-tolerance policy toward the use of our platform by individuals under the age of 18. We do not knowingly collect or store personal data from minors.
Should we discover that we have collected personal data from an individual under 18 years of age without proper verification, we will take immediate steps to delete that data and close the account in question. Parents or guardians who suspect their child may have registered an account on qrpay 44 are encouraged to contact us promptly at support@qrpay44.best.
Qrpay 44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or improvements in how we protect your information.
Any material changes to this Privacy Policy will be communicated to you via in-platform notifications and by email to the address registered on your account, at least 14 days before the changes take effect. The "Last Updated" date at the top of this page will always reflect the latest version of the Privacy Policy.
Continued Use = Consent: Continued use of the qrpay 44 platform after any changes to the Privacy Policy take effect will be considered your acceptance of the updated terms. If you do not agree with any changes, you have the right to close your account and request deletion of the relevant data.
For any enquiries, concerns, or requests relating to qrpay 44's Privacy Policy and the protection of your personal data, please contact us via:
We are committed to responding to all privacy-related inquiries thoroughly and within the stipulated timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia as the relevant regulatory authority.